Technical Specifications

Key Features

• Vacuum chamber for improved circulation & lymphatic drainage

• Infrared heating for faster fat-burning and detox support

• Optional cryo-air cooling to enhance recovery and reduce inflammation

• Color-therapy & collagen-light options for skin tightening and rejuvenation

• Low-impact treadmill deck ideal for all fitness levels

• Built-in touchscreen with training modes, programs & multimedia

• Ergonomic design for comfort and high client engagement

SoftRevive Warranty Policy for Vacuactivus Products

SoftRevive is committed to delivering premium wellness and recovery equipment backed by reliable warranty support. All Cryonick products include manufacturer warranty coverage designed to protect customers from defects in materials, workmanship, and core system performance.

This warranty applies only to the original purchaser and begins on the date the product is delivered.

1. Warranty Coverage

All Cryonick products sold by SoftRevive include the following manufacturer-backed coverage:

Structural Frame & Body Components

• Covered for 1 year against defects in materials and workmanship.
  

Motors

• Covered for 1 year.
  

Mechanical & Electrical Parts

• Covered for 1 year.
  

Labor

• Covered for 1 year on eligible repairs performed by an authorized technician.

High-Wear Digital Components

• Headphone jacks, USB ports, SD inputs, and other accessory-level connectors: 90 days
  
  
• Touchscreen displays and media-related parts: 90 days
  
  

2. What SoftRevive Will Do

During the warranty period, SoftRevive (in partnership with the manufacturer) will:

• Repair defective parts
  
  
• Ship replacement parts and provide instructions
  
  
• Replace the product when necessary
  
  
• Refund the purchase price only if the unit cannot be repaired or replaced
  
  

In many cases, minor issues will be resolved by sending replacement parts and remote support rather than dispatching a technician. Repairs that require a technician will be completed within a reasonable timeframe, typically within 90 days of proper claim submission.

3. Maintenance Requirements

To maintain warranty eligibility, Cryonick products must receive routine service every four (4) months, performed by:

• A SoftRevive-approved technician
  
  
• Or an authorized service center
  
  

Failure to maintain proper service records may affect coverage.

4. What Is Not CoveredThis warranty does not cover damage or issues caused by:

• Improper installation or self-installation
  
  
• Misuse, abuse, or operation outside recommended guidelines
  
  
• Fire, flooding, lightning, or other environmental conditions
  
  
• Dropping, impact damage, or physical force
  
  
• Unauthorized repairs, modifications, or tampering
  
  
• Use of non-OEM replacement parts
  
  
• Operating the product with incorrect electrical supply
  
  
• Continued use after a fault has been detected
  
  
• Relocation, transportation, or disassembly not performed by an authorized provider
  
  

Excluded Items (Not Covered Under Warranty)

These items naturally wear over time or are considered consumables:

• Cords, plugs, cables, connectors
  
  
• Switches, buttons, knobs
  
  
• Belts, pedals, covers, neoprene skirts
  
  
• LED lights, lamps, seals, filters
  
  
• Hinges, bearings, springs, pulleys
  
  
• Cosmetic components (pads, decorative trim, plastic covers)
  
  

Software-related issues or updates are not covered unless they directly affect the machine’s ability to function in its intended use.

5. Claim Process

To submit a warranty claim, customers must:

1. Contact SoftRevive Support within 10 days of noticing the issue.
   
   
2. Provide proof of purchase (SoftRevive invoice or order confirmation).
   
   
3. Provide photos or videos of the issue when requested.
   
   
4. Allow inspection by an authorized technician or service representative.
   
   
5. Provide access to the machine for diagnosis or repair.
   
   

SoftRevive coordinates directly with the manufacturer to complete the service process as quickly as possible.

6. Payment & Warranty Status

Warranty coverage is dependent on full payment.
If the customer does not complete payment for the product or any required service fees within 20 days of delivery or installation:

• Warranty coverage becomes void
  
  
• Technical support may be suspended
  
  
• Coverage cannot be reinstated unless all outstanding balances are fully resolved
  
  

7. Limitation of Liability

The SoftRevive Cryonick Warranty is the exclusive warranty for Cryonick equipment.
SoftRevive is not liable for:

• Loss of revenue or business
  
  
• Service disruptions
  
  
• Property damage unrelated to the product
  
  
• Substitute equipment costs
  
  
• Any incidental or consequential damages
  
  

Implied warranties (merchantability or fitness for a particular purpose) are limited to the terms of this document.

8. Governing Terms

This warranty policy replaces all previous verbal or written warranty statements.
SoftRevive reserves the right to update or modify this warranty policy at any time.

9. Need Support?

SoftRevive Product Support Team

• Email: support@softrevive.com (or your preferred address)
  
  
• Hours: Monday–Friday
  
  
• Response time: typically within 24 hours
  
  
• Service appointments must be scheduled in advance
  
  

We’re here to ensure your Vacuactivus equipment delivers exceptional results and long-term performance.

Why Buy From SoftRevive?

At SoftRevive, we know you have options when it comes to Pilates and recovery equipment. That’s why we go above and beyond to make your experience premium, reliable, and worry-free—from the moment you browse to the day your equipment arrives.

Here’s what makes us different:

Free & Fast Shipping

Every order ships free across the continental U.S. with reliable carriers you can trust. No hidden fees, no surprises—just smooth delivery from our warehouse to your home or studio.

We offer a Price Match Promise on all products.

If you find the same item at a lower authorized price, contact us before or after your purchase—we’ll gladly match it. At SoftRevive, we believe investing in your health should always come with fairness and transparency.

Premium Support

Our U.S.-based team provides exceptional customer care before and after your purchase. From setup questions to warranty support, we’re here to ensure your experience is as smooth as your Pilates glide.

Why Customers Choose SoftRevive

• Trusted supplier of high-ticket Pilates & recovery equipment

• Exclusive partnerships with premium brands like Elina Pilates

• Studio-grade machines designed for both home and professional use

• Transparent policies, fair prices, and real people behind every order

Experience the SoftRevive Difference

When you invest in Pilates or recovery equipment, you deserve a partner who values your time, your goals, and your trust. At SoftRevive, we’re proud to deliver not just products, but an experience that makes your wellness journey stronger.