Shipping Information
🚚 Free Shipping
We offer FREE shipping on all orders within United States.
No hidden fees. No fine print. Just simple, transparent shipping—every time.
🛒 Order Confirmation
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After placing your order, you’ll receive an order confirmation email right away.
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This means your order is in our system and your credit card has been pre-authorized.
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We’ll check availability immediately:
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If the item is in stock, we’ll process payment and begin preparing your shipment.
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If the item is out of stock or on backorder, we’ll void the pre-authorization and reach out to you with alternative options.
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📦 Order Shipment
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In-stock items usually ship within 3 business days of your order.
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A shipping confirmation email (with tracking info) will be sent to you within 24 hours of your order leaving the warehouse.
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If you haven’t received a shipping confirmation within 4 business days, please contact us at support@softrevive.com.
🌍 International Orders
We do offer international shipping!
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Please note: our products are designed for use in United States and require a [110V or 240V] power supply.
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Products may not be certified to meet international electrical standards but are fully compliant with United States regulations.
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For international shipping quotes, contact us directly and we’ll send you a custom rate. If you approve, we’ll process your order through our secure payment gateway.
📸 Damages During Shipping
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Please inspect your order upon delivery.
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If you notice visible damage, note it on the delivery form or refuse delivery if necessary.
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If you accept delivery and discover damage:
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Take clear photos of the packaging and any damaged items immediately.
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Email your photos to support@softrevive.com and visit our [Returns Page] to begin a claim.
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